FAQ – Frequently Asked Questions

🔺 1. DELIVERY

Q: What are the delivery times?

A:
REPIX items are carefully prepared before shipping. Estimated delivery times are 8 to 15 business days depending on your region.


Q: Can I track my order?

A:
Yes. A tracking number is sent by email as soon as your textile archive is in transit.


Q: Do you deliver internationally?

A:
Yes. REPIX currently ships to several regions worldwide, subject to delivery availability.


🔸 2. PRODUCTS & SIZES

Q: How do I choose my size?

A:
Each product has a detailed size guide. If you are between two sizes, we generally recommend the larger size for a looser fit.


Q: Can actual colors vary?

A:
Yes. Some REPIX pieces use artistic prints and complex digital patterns that may vary slightly depending on the screen and textile.


Q: Are the pieces printed on demand?

A:
Yes. Some REPIX pieces are produced on demand to limit overproduction and preserve the spirit of limited archives.


⚫ 3. RETURNS & SUPPORT

Q: Can I return an item?

A:
Yes. If your product arrives damaged or incorrect, contact our support within 7 days of receipt.


Q: How to contact REPIX?

A:
You can contact us at any time via our Contact page or by email at contact@repix.ca.


🧬 4. REPIX UNIVERSE

Q: What does REPIX mean?

A:
REPIX transforms fragments of digital memory into wearable clothing, accessories, and archives inspired by glitch, signal, and contemporary visual cultures.


Q: What is Virtualithic?

A:
Virtualithic is REPIX's artistic approach: transforming invisible digital traces into textile forms that are tangible and wearable.